Support

Need help with EdLib? Email us at arda3105ozcan@gmail.com and we’ll get back to you as soon as we can. Include whether you’re a teacher or a student, and screenshots if you’re reporting a problem — it helps us fix things faster.

Signing in

Teachers register directly in the app. Students don’t register themselves — a teacher creates a student login from inside a class roster and shares the credentials with the student. If you can’t sign in, double-check you’re using the account type (teacher or student) it was created for, and ask your teacher to confirm your login if you’re a student.

Joining a class

Students are added to a class by their teacher — there’s no self-service join code. If a class or assignment is missing, check with your teacher that you’ve been enrolled.

Notifications not arriving

Make sure notifications are allowed for EdLib in your device’s system settings, and that you have a network connection. If they still don’t show up, email us with your device type and OS version so we can look into it.

Reporting a bug or requesting a feature

Email arda3105ozcan@gmail.com with what you were doing, what you expected to happen, and what happened instead. We read every message, even if we can’t promise a specific timeline.

Deleting your account

See Delete Your Account for how to remove your account and data, in or out of the app.

More information

See our Privacy Policy and Terms of Use for how EdLib handles your data and what you agree to by using it.